Customer service is key! Ensuring that your customer service is superior gives you a big advantage over your competitors. In these trying times, now is a good time to work on making sure your customer service strategies are up to par.
Aug 17, 2020 7:32:31 PM / by Lauren Zahakaylo posted in Customer Service
Customer service is key! Ensuring that your customer service is superior gives you a big advantage over your competitors. In these trying times, now is a good time to work on making sure your customer service strategies are up to par.
Aug 17, 2020 7:26:31 PM / by Lauren Zahakaylo posted in Health & Wellness, Covid-19, Safety
As businesses all over the country are starting to reopen, you might be thinking of some ways that you can help your employees feel safe coming back. We have identified ten different steps you could consider that might help your employees feel confident that their health and safety is a priority when coming back to work.
Aug 17, 2020 7:17:53 PM / by Lauren Zahakaylo posted in Covid-19, leadership
People will be making the transition from remote to in-person, and leadership in the workplace is needed more than ever. The COVID-19 Pandemic has changed the workplace as we know it, and people need to adapt to see continued success in their companies.
Aug 17, 2020 4:54:04 PM / by Lauren Zahakaylo posted in Covid-19, Digital Gift Cards
Now more than ever, we need to be thankful we live in a digital world. With the on-going COVID-19 pandemic, businesses have gone digital more than they ever have before. Companies all over the world are having their employees work from home to stop the spread of COVID-19. While doing this, businesses are looking for ways to keep their team movitaved but also keep them safe.
Aug 12, 2020 12:10:23 PM / by Lauren Zahakaylo posted in Motivating Employees, Remote Working, Covid-19
The business landscape this year has changed drastically while dealing with the COVID-19 pandemic. Many companies throughout the country have moved their employees from working in the office every day to working remotely from home. This shift in work environments have posed its own challenges on top of an already challenging year and one of those challenges is ensuring your team is staying motivated and meeting goals from home.
Aug 12, 2020 12:03:54 PM / by Lauren Zahakaylo posted in Motivating Employees, Recognition Program
Have you noticed your employees have developed low morale? They are tired, working overtime, and having a hard time keeping up. We currently work in a society where we “go-go-go”, and it is easy to get burnt out. Many businesses are looking for new ways to keep their employees motivated and keep morale up. It's a proven fact – good morale is good for business.
Aug 12, 2020 11:56:30 AM / by Lauren Zahakaylo posted in Customer Service, Incentive Program, Customer Loyalty
You’ve made the sale. The funds are in the bank account, and your customer is walking away with their product or service that you’ve sold to them. Now what? Unless what you’re selling is intended for a one-time sale – which only a handful of businesses can claim to have – you can’t let this customer walk away forever.
Aug 12, 2020 11:50:44 AM / by Lauren Zahakaylo posted in Customer Service
Word of mouth is not the only way customers are sharing their experiences in businesses. Websites like Google, Yelp, and Facebook offer customers a chance to express their views and thoughts about
businesses with just a few clicks of a button. These can either help or harm a business dramatically.
Aug 12, 2020 11:35:28 AM / by Lauren Zahakaylo posted in Health & Wellness, Incentive Program
It’s no secret that when you feel better, you perform better. So, why not make it the same for your employees? Wellness programs in the workplace can improve your bottom line and the overall atmosphere in the office.
Aug 12, 2020 10:58:27 AM / by Lauren Zahakaylo posted in Motivating Employees, Teamwork
Without good teamwork, morale in the workplace can reduce and employees may not be willing to work together. Business is difficult to progress when employees aren’t getting along. Encouraging a teamwork environment can boost morale and sales, making employees want to come to work and work hard.